Employee Management

Having the right personnel on your team can help your clinic focus on patient-centred care, help you realize your vision and values, and allow you to focus on your practice of medicine. This module will outline some of the processes involved in recruiting and managing your team.

After completing this online learning module, you will be able to:

  1. Identify and recruit staff needed for your practice
  2. Manage the performance of staff members
  3. Ensure team members communicate effectively
  4. Terminate an employee, if necessary

This continuing professional development (CPD) program has been designed to consider the CanMEDS Family Medicine 2017 Physician Competency Framework, including the roles of:

  1. Manages career planning, finances, and health human resources in a practice
    • 4.1 Establishes and balances appropriate personal and professional goals, and reassesses as needed
    • 4.2 Plans and manages a professional practice in an efficient and ethical manner
    • 4.3 Implements processes to enhance personal, career, and practice improvement
  1. Demonstrates a commitment to society by recognizing and responding to societal needs in health care
    • 2.1 Demonstrates accountability to patients and society
    • 2.2 Demonstrates a commitment to quality care and continuous quality improvement

This Self-Learning program meets the certification criteria of the College of Family Physicians of Canada and has been certified by the Office of Professional and Educational Development, Memorial University for up to 1.5 Mainpro+ credits.

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